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The City and Colorado Springs Utilities work together to provide streetlight services to residents of Colorado Springs. The City pays about $4 million annually for Springs Utilities to operate and maintain more than 30,000 streetlights.

The mission of the City and Springs Utilities streetlights team is to own, efficiently operate and maintain and continuously improve the streetlight system, which is comprised of street lighting and associated infrastructure for all public streets within the municipal limits of the City of Colorado Springs.

View an interactive map of the City’s streetlights
 

How do we efficiently operate and maintain the streetlight system?

Our small but effective streetlights team responds to over 500 streetlights issues per month. Springs Utilities conducts night runs on 25 major arterial routes twice per year, resolving any issues they find. Residents can also report streetlight issues. The vast majority of streetlights issues the team resolves fall in one of the three categories below:

Streetlight issues can be reported directly to Springs Utilities through their Streetlight Maintenance Request Map. This tool allows you to view all of the streetlights in their service area, report issues and track the progress of active maintenance. If the streetlight is knocked over or broken, do not approach the pole. Springs Utilities considers this an emergency, so please call them at 719-448-4800, option 1.

Timeline for repairs

Once customers submit a report, they are added to a year-long schedule.  Often, repairs are completed much faster than the one-year timeframe. Springs Utilities aim to finish all minor maintenance within 40 days of receiving the report. Factors that determine how quickly the streetlight will be repaired are:

  1. Where the streetlight is located. If the streetlight is on a busy corridor, for the safety of our crews and motorists, we only make these repairs at night.
  2. If there are other streetlight issues nearby. Although we address streetlight issues on a first-come-first-served basis, if a report is made near a work zone, we will fix that issue while our crews are nearby.
  3. Complexity of the repair. Not all streetlight issues are easy to fix. What may seem like a burned out bulb could be an electric line that was accidentally hit by a private contractor.  
     

How are we improving the streetlight system?